Frequently Asked Questions
Discover answers to common queries about our handcrafted garden benches and decorative items.
General Information
Our benches are designed to withstand the elements! The metal sides are either spray painted or powder-coated, with both finishes offering durable protection. Plus, the slats are made from high-quality hardwood, making them perfect for the changing seasons in the UK.
Absolutely! We can create benches with any theme, and we would love to hear your ideas! We started with animal themes, but we’re really excited to explore new possibilities!
To keep your bench looking great, why not cover it during those chilly winter months? A little touch-up with oil or stain once or twice a year will really help protect those lovely wooden slats!
We strive to use sustainable materials and processes in our production to minimize environmental impact. All the wood we use on our benches are FCS certified
They’re really robust and solid, weighing about 50 kg!
Of course! You can personalise your bench to create a beautiful memorial or a touching reminder of your special bond. We have options to engrave meaningful words right onto the bench or to use elegant brass plaques for that extra special touch!
Yes, we support The Greyhound Trust and The Forever Hounds Trust by donating a portion of our proceeds.
Absolutely! We could reduce costs by opting for lower quality wood or switching to softwood instead of hardwood, although that might lead to quicker deterioration. Additionally, we could use thinner metal, but that would compromise the strength and durability of the benches. Our goal is to strike the perfect balance between quality and affordability, which we feel we have achieved. We like to call this approach ‘Honest’ value for money.
We’re so glad you’re here! You can find our contact page right here, and we’re always happy to help, so feel free to ask us anything!
Ordering & Delivery Information
You can easily place an order on our website by choosing your favourite products and heading to checkout. If you’d like a more personal touch, feel free to give us a call, and we’d be happy to take your order over the phone. We’re here to help!
We accept major credit cards, PayPal, and bank transfers for your convenience.
It typically takes us about 4-6 weeks to make your bench. But if you need it a bit sooner, just let us know and we’ll do our best to make it happen!
Absolutely! We’re super happy to share that we offer international shipping for you! When shipping overseas, we carefully pack our benches in small little wooden crates to ensure they arrive safely. You’ll see the shipping cost when you check out.
The delivery fee for our lovely benches to the UK Mainland is just £95.00. If you’re enquiring about deliveries to other locations, no worries! The shipping cost will be happily calculated during the checkout process. Let us know if you have any questions!
Not at all! We’re excited to let you know that the bench will arrive fully assembled, so you can sit back and enjoy it right away! If you’d like it delivered in a flat pack instead, just let us know when you place your order.
We’re so glad you love our benches! Each one is crafted specifically for our customers, often with personal touches just for them. Because of that, we aren’t able to accept returns, unless your bench has a fault (which we truly hope never occurs!).