Refund and Return Policy for Sit-U Ltd
We strive for your complete satisfaction. This policy outlines our refund and return procedures.
1. Eligibility for Returns
Returns are accepted for damaged or defective products within 7 days of delivery. Items must be in their original condition, with all tags and packaging intact.
2. Return Procedure
Contact us at hello@sit-u.co.uk to initiate a return. We will provide you with a return authorisation number and instructions.
3. Refund Process
Refunds will be issued to the original payment method within 1 business days of receiving the returned item.
4. Exceptions
Custom orders and personalised items are not eligible for return or refund.
5. Contact Us
For any questions or concerns, please contact us at hello@sit-u.co.uk
